Audiences

We made major improvements to how audiences are built and managed.

Custom Lists in Audience Builder

You can now upload email, domain, or account lists and use them as include/exclude filters directly in the audience builder. Each list gets its own operator so you can combine multiple lists with precise control.

Intent Filtering

Audiences can now be filtered by intent topic and intent strength. You can also use AND/OR logic when selecting multiple intent topics, and intent topics are preserved correctly when editing an existing audience.

Clone and Download

You can now clone an existing audience to use as a starting point, and download audience data directly from the detail view.

Exports

The export pipeline received a significant overhaul this month.

Audience-Filtered Pixel Exports

You can filter pixel exports by audience, apply a resolved-only toggle, and control which contact fields appear in the output.

Incremental Exports

A new incremental mode with a configurable lookback window lets you export only new data since the last run, with server-side validation.

Better Reliability

Exports now use streaming for large audiences, handle timeouts with automatic retry, and correctly enforce record limits. Export record counts in Slack notifications and the connection overview are now accurate.

Notifications

Export completion emails now include direct links to the relevant export. Slack notifications have been cleaned up to reduce duplicates.

Contact Search

• Multi-value filter operators (in/not-in) now work correctly in the condition builder.
• Filters are automatically lowercased for case-insensitive matching.
• Combobox dropdowns in the filter builder scroll properly with the page.

CRM Integrations

• OAuth tokens now refresh automatically during CRM API calls, preventing mid-export failures.
• CRM field listing errors are properly diagnosed and reported.
• Audience data is polled and refreshed before CRM exports begin.

Bug Fixes

• Fixed the list uploads page crashing with a React error.
• Fixed export downloads failing to convert from Parquet to CSV.
• Fixed the audience builder showing both empty states simultaneously.
• Fixed pagination not resetting when taxonomy topic filters change.
• Fixed pixel creation failing in certain database configurations.
• Fixed picklist value delimiters in the segmentation UI.
• Fixed export record counts showing 0 in all Slack notifications.